Management that listens.
Overwatch manages homeowners and condominium associations in Florida. We work for the Board, and we treat every owner as someone worth hearing.
Who we are
Overwatch Property Management was founded and is led by Vasili Veloudos, a licensed Community Association Manager who has spent years overseeing the daily operations of HOA and condominium communities of every size.
Today, that work includes luxury waterfront high-rise condominiums, where expectations are high and the details matter.
Through all of it, one thing has stayed true: a community is someone's home first. Whatever its size, we believe every idea and every decision should begin with the interests of the homeowners.
Why we started
Overwatch was founded to fix one of the most common complaints in our industry: clients who don't feel heard.
We treat every member of the community as if they were the President of the Board. Each one deserves to be acknowledged, to have their feedback listened to, and to be cared for professionally.
We see a community for what it is: the homes and investments of the hardworking people who live there, not a line on a balance sheet. We will never lose sight of what matters to the Association and its members.
What sets us apart
Trust. We work to earn it from the Board and the membership alike, and we work just as hard to keep it.
How? Through clear, consistent communication, backed by systems that keep anything from slipping through the cracks. Through direct access to our managing partners when you need an answer. And through a neighborly approach to proposing solutions, the way we'd want it done in our own community.
We're also local. Based in West and Southwest Florida, we're close enough to be on site when it matters, which means more reliable service for the Board, its vendors, and the homeowners.
Four commitments drive every engagement
Clear reporting and communication
- Monthly and weekly reporting
- Direct access to your team
- Multiple avenues for communicating with management and support staff
Financial control
- Local banking and accounting
- Timely financial reports
- Board-approved expenses
Maintenance ahead of failure
- Common area inspections
- Vendor performance monitoring
- Bid comparisons
- Maintenance ticket system linking residents and the Board directly to management
Compliance on a calendar
- Annual management plan
- Deadline tracking: DBPR, governing documents, statutory requirements
- Monthly reminders
- Violation tracking
Want the specifics? Ask us how each commitment would work in your community.
Ask for detailsTwo ways to work with us
Full-Service Management
Overwatch manages the Association's day-to-day affairs as its agent. Includes everything in Advisory.
- Vendor, contract, and bid management
- Monthly inspections and written Board reports
- Monthly financial package
- Homeowner portal for payments, requests, and notices
Advisory
Experienced guidance for boards that want a professional partner without full management.
- Annual budget and reserve schedule
- Statutory compliance calendar with monthly reminders
- Annual meeting and budget meeting preparation, mailings, and hosting
- Governing document review and counsel referral
Overwatch coordinates the attorneys, accountants, and engineers the Association retains. It does not provide legal, engineering, or audit services.
Software
Frontier management software provided.
Full-service communities get a homeowner portal for payments, maintenance requests, notices, and association document storage and access.
The first 90 days
A full-service transition runs in four phases over the first 90 days.
Before the start date
Days 1 to 30
Days 31 to 60
Days 61 to 90
Every transition is planned around the community it serves. Request a quote or a conversation to learn more about our transition plan.
Request a quoteTerms that protect the Board
Our agreement is written in favor of the Board and the community. That leaves us one way to keep your business: earning it every month.
Ask to see our agreement, and compare it with any other proposal.
Request our termsLet's talk about your community.
Tell us what's working, what isn't, and what your Board wants from a manager. We'll listen first.
Vasili Veloudos, LCAMPresident, Overwatch Property Management
(727) 403-9328
info@overwatchpm.com